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Contact Us

Have questions, feedback, or need technical assistance? We're committed to providing timely and helpful support to ensure your Naviser experience is exceptional.

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Email Support

Get direct help from our support team

jinhang.yang@gmail.com

Frequently Asked Questions

Route optimization seems incorrect?

Ensure you've added all necessary destinations and tap "Optimize Route" again. If the issue persists, please send a screenshot of your route to our support email for manual review.

Cannot open Apple Maps?

Verify that Apple Maps is installed on your device and that Naviser has permission to open external links. Check your device settings to ensure proper app permissions.

App crashed or frozen?

Please provide details about the steps you were taking when the issue occurred (e.g., "After adding the 4th destination and tapping optimize"). Include your iOS version and device model for faster troubleshooting.

How do I report a bug or suggest a feature?

We welcome your feedback! Email us with detailed information about your suggestion or bug report. Use "Naviser Feedback" in the subject line to help us prioritize your message.

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Feedback & Suggestions

Your insights drive Naviser's evolution. Whether it's a feature idea, user experience improvement, or general feedback, we want to hear from you. Our team carefully reviews every submission to enhance the app for all users.

Help us build the route planning experience you've always wanted. Your perspective matters, and your contributions shape Naviser's future.

📝 Send Feedback

Rate Naviser on App Store

Love using Naviser? Share your experience by leaving a review on the App Store. Your rating helps other users discover Naviser and provides valuable feedback for our team.

Honest reviews—whether positive or constructive—help us improve and grow. Thank you for being part of Naviser's journey.

Rate on App Store